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TBCAS Launches AI Transformation Strategy to Expand Smart City and Global Reach
Communications · Major Telecommunications · economic_daily · 2026-11-01
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TBCAS is integrating AI into its cable and broadband services while exporting smart solutions to international markets to offset domestic cord-cutting trends.
What Happened
Comprehensive Transformation: TBCAS is aggressively implementing an AI-driven transformation strategy across its customer service and smart infrastructure operations. By leveraging double-digit growth in broadband services and innovative smart solutions, the company is successfully diversifying its revenue streams against the backdrop of industry-wide cord-cutting.
AI Integration: The company has embedded AI across its cable, broadband, and media content divisions, including innovative e-commerce collaborations with platforms like LINE. These digital initiatives are designed to improve user engagement and maintain its competitive position in the fixed-line broadband market.
Global Expansion: Beyond its domestic base, TBCAS is exporting its expertise in smart factories and smart cities to international markets, including Paraguay, Palau, and Europe. This strategy of exporting technical solutions provides a new, stable pillar for long-term growth.
Industry Collaboration: Chairwoman Liao Tzu-tsen emphasizes the importance of industry cooperation, viewing cable networks as a critical piece of Taiwan's communication infrastructure. The company remains open to cross-regional alliances and potential joint ventures to strengthen its market position and operational efficiency.