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Cheng-Hsi Information to List on Oct 23, Targeting AI-Driven Business Process Transformation
Technology Services · Information Technology Services · economic_daily · 2026-10-22
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Cheng-Hsi Information, a veteran in BPO and customer service, will debut on the Taiwan stock market at NT$60 per share, focusing on AI-powered process re-engineering.
What Happened
Market Debut: Cheng-Hsi Information is set to list on the Taiwan stock market on October 23 with an offering price of NT$60 per share. With over 30 years of experience in BPO and customer service operations, the company has built a solid foundation through deep industry expertise and digital integration capabilities.
Financial Performance: The company utilizes a dual-track business model consisting of recurring annual contracts and task-based projects, serving both government agencies and private enterprises. With a client renewal rate consistently exceeding 90%, the company reported a 10.27% year-on-year revenue growth to NT$946 million for the first three quarters of 2026.
AI Strategy: Cheng-Hsi has established an innovation department to integrate AI technologies such as AI agents and quality control into its operations, recently becoming one of the first Taiwanese firms to receive ISO/IEC 42001 certification. These advancements have already improved internal efficiency and are now being packaged into external AI Business Process Re-engineering (BPR) consulting services.
Future Outlook: Moving forward, the company plans to expand its footprint in both the public and private sectors while commercializing its AI BPR and digital platform services. By transitioning from a traditional BPO provider to an AI transformation partner, Cheng-Hsi aims to drive significant revenue growth from its new AI business segments by 2027.