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TWSE Launches 'TWSE Academy' AI Chatbot for Investor Education

Technology Services · Internet Software/Services · economic_daily · 2026-09-01

The Taiwan Stock Exchange has introduced an AI-powered chatbot to provide investors with interactive, easy-to-access financial and risk management knowledge.

What Happened

Service Launch: The Taiwan Stock Exchange has officially launched the 'TWSE Academy' platform, featuring a new AI-powered 'Investment Knowledge Assistant.' This tool is designed to provide investors with an interactive and accessible way to learn about financial markets.

Core Objectives: The chatbot focuses on 'guided learning,' covering essential topics such as market regulations, financial products, trading mechanisms, and risk management. It aims to simplify the learning process for investors who may feel overwhelmed by the complexity of financial information.

Interactive Experience: Beyond answering simple queries, the assistant provides personalized recommendations and follow-up topics to encourage deeper understanding. This interactive approach helps users build a systematic foundation of investment knowledge at their own pace.

Educational Initiative: By launching this digital tool, the TWSE aims to lower the barrier to financial literacy and promote sound risk management practices. The initiative underscores the exchange's commitment to enhancing investor education and market professionalism.

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