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TWSE Launches AI-Powered Virtual Assistant to Boost Investor Education

Commercial Services · Financial Publishing/Services · economic_daily · 2026-09-01

The Taiwan Stock Exchange has introduced a new AI-driven virtual assistant, 'TWSE Investment Knowledge Helper,' to provide investors with accessible market insights and risk management guidance.

What Happened

New Educational Initiative: The Taiwan Stock Exchange (TWSE) has launched a new educational brand, 'TWSE Academy,' aimed at providing investors with a more accessible and user-friendly learning experience. The initiative focuses on helping investors build sound financial knowledge and risk management skills.

AI-Powered Assistant: As the first step of this initiative, the TWSE introduced an AI-powered virtual assistant on August 31st. This tool uses interactive dialogue to help users navigate complex topics such as market regulations, financial products, and trading mechanisms.

Guided Learning Path: The assistant is designed with a 'companion learning' approach, allowing users to start with topics of interest and receive guided recommendations for further study. This structure helps simplify the learning process for both beginners and experienced investors looking for specific information.

Empowering Investors: By integrating these digital tools into daily life, the TWSE aims to foster better decision-making capabilities among investors. The platform ensures that essential financial knowledge is easy to find, understand, and apply in real-world investment scenarios.

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