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Labor Ministry Targets Foodpanda with Fines Over Wage Shortfall Disputes

Consumer Services · Other Consumer Services · cnyes · 2026-09-10

Taiwan's Ministry of Labor is cracking down on Foodpanda for failing to meet minimum wage requirements, threatening fines of up to NT$100,000 per person.

What Happened

Regulatory Crackdown: The Ministry of Labor has taken a firm stance against Foodpanda for failing to pay delivery workers the statutory minimum compensation based on actual service time, coordinating with local labor bureaus to enforce strict penalties.

Penalty Structure: Authorities will apply fines ranging from NT$20,000 to NT$100,000 per affected worker under the delivery platform regulations, with provisions for public disclosure of violations and recurring fines if the company fails to rectify the situation.

Management vs. Rights: While the Ministry acknowledges that platforms have the right to manage operational quality and address misconduct like intentional delays, it explicitly forbids unilateral deductions from the legally mandated minimum pay.

Reporting Channels: Delivery workers who believe they have been underpaid are encouraged to submit evidence, such as payment statements and transaction records, to local labor bureaus via online portals for investigation and potential enforcement action.

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